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April | Volume 43 | Number 2
...The following table of contents lists articles in the April 2016 edition of ...
Jack Soll
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Re: How Should Managers Respond to Service Qual...
Richard Larrick
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Re: Quality in Supply Chain Encroachment
INSIDE STORY
...For the 19th year, welcome to the annual special international issue of OR/MS ...
Álvaro Lorca
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Bhavani Shanker Uppari
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Ramtin Madani
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Likuan Qin
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