Suppliers Say Staffing Shortages Dragging Recovery
"The No. 1 thing we hear from our franchisees is getting the labor they need into their hotels," Choice Hotels International president and CEO Patrick Pacious said this month during the company's first-quarter earnings call in response to a question about staffing shortages. U.S. hotels and other suppliers say they are struggling to get workers back as demand heats up, which could lead to servicing problems and higher prices for business travelers in the coming months.