News Room

A collection of press releases, audio content and media clips featuring INFORMS members and their research.

AI Thinks Like Us – Flaws and All: New Study Finds ChatGPT Mirrors Human Decision Biases in Half the Tests
News Release

BALTIMORE, MD, April 1, 2025 – Can we really trust AI to make better decisions than humans? A new study says … not always. Researchers have discovered that OpenAI’s ChatGPT, one of the most advanced and popular AI models, makes the same kinds of decision-making mistakes as humans in some situations – showing biases like overconfidence of hot-hand (gambler’s) fallacy – yet acting inhuman in others (e.g., not suffering from base-rate neglect or sunk cost fallacies).

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In 2025, you can’t have an effective democracy without data literacy
Media Coverage

You are swimming in an ocean of data and don’t even realize it. All around you are invisible amounts of data that would be staggering to try to comprehend. Thousands of smartphones and smart devices are talking to, sending and downloading vast amounts of data, video, audio, words, numbers, images, you name it. Everything from the latest movie on Netflix to someone’s radiology results from a cancer screening.

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Shell Shocked: How Small Eateries Are Dealing With Record Egg Prices
Media Coverage

Mom-and-pop businesses are trying to adapt to the soaring cost of eggs. The owners of four egg-centric restaurants across the country show how they are coping with this threat to their livelihoods.

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Tired of waiting on a waiter? New research shows adding a tabletop device can improve restaurant service and revenue

Tired of waiting on a waiter? New research shows adding a tabletop device can improve restaurant service and revenue

News Release, July 29, 2019

CATONSVILLE, MD, July 29, 2019 – We’ve all been there… you’re out to eat and in need of a refill or the check and the wait staff is nowhere to be found. It slows down business, reduces customer satisfaction and hurts the bottom line. New research in the INFORMS journal Management Science shows to counter this, restaurants should introduce tabletop technology as a demonstrated way to improve service and satisfaction.

Legalizing Marijuana Seems To Lower Teen Interest In Weed

Legalizing Marijuana Seems To Lower Teen Interest In Weed

The Fresh Toast, July 18, 2019

Long has it been assumed the alcohol and tobacco industries are opponents of widespread marijuana legalization. The reason is simple—the availability of legal cannabis can cut into their market shares. A new study supports the theory as interest in alcohol diminishes following marijuana legalization. But for reasons that remain unclear, tobacco sales have increased at the same time as alcohol sales drop.

Marijuana Legalization Linked To Decreased Interest In Alcohol

Marijuana Legalization Linked To Decreased Interest In Alcohol

Marijuana Moment, July 17, 2019

Interest in alcohol declines after states legalize marijuana, according to a new study analyzing online behavior. But for reasons that aren’t entirely clear, interest in tobacco products increases following the policy change.

AI Tools and Analytics Provide Police with Critical Insights

AI Tools and Analytics Provide Police with Critical Insights

State Tech Magazine, July 15, 2019

A few years ago, the Chicago Police Department established six high-tech crime centers to connect surveillance cameras, gunshot detection platforms, predictive mapping and data analytics in high-crime neighborhoods.

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