News Room

A collection of press releases, audio content and media clips featuring INFORMS members and their research.

AI Thinks Like Us – Flaws and All: New Study Finds ChatGPT Mirrors Human Decision Biases in Half the Tests
News Release

BALTIMORE, MD, April 1, 2025 – Can we really trust AI to make better decisions than humans? A new study says … not always. Researchers have discovered that OpenAI’s ChatGPT, one of the most advanced and popular AI models, makes the same kinds of decision-making mistakes as humans in some situations showing biases like overconfidence of hot-hand (gambler’s) fallacy yet acting inhuman in others (e.g., not suffering from base-rate neglect or sunk cost fallacies).

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In 2025, you can’t have an effective democracy without data literacy
Media Coverage

You are swimming in an ocean of data and don’t even realize it. All around you are invisible amounts of data that would be staggering to try to comprehend. Thousands of smartphones and smart devices are talking to, sending and downloading vast amounts of data, video, audio, words, numbers, images, you name it. Everything from the latest movie on Netflix to someone’s radiology results from a cancer screening.

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Shell Shocked: How Small Eateries Are Dealing With Record Egg Prices
Media Coverage

Mom-and-pop businesses are trying to adapt to the soaring cost of eggs. The owners of four egg-centric restaurants across the country show how they are coping with this threat to their livelihoods.

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Resoundingly Human Podcast

An audio journey of how data and analytics save lives, save money and solve problems.

Media Contact

Ashley Smith
Public Affairs Coordinator
INFORMS
Catonsville, MD
[email protected]
443-757-3578

INFORMS in the News

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New study doubles number of illegal immigrants living in U.S.

New study doubles number of illegal immigrants living in U.S.

Fox & Friends, September 25, 2018

Former INFORMS president and Yale University professor of operations research, public health, and engineering Ed Kaplan and professor of economics and management at Yale University Jonathan Feinstein discuss their new study which found the number of illegal immigrants currently living in the United States is nearly twice as high as previously thought, at 22 million rather than 11 million.

INFORMS launches new podcast, Resoundingly Human

INFORMS launches new podcast, Resoundingly Human

Stitcher, August 3, 2018

INFORMS is very excited to share the launch of our brand new podcast series, Resoundingly Human, which is dedicated to bringing O.R. and analytics to life by highlighting the incredible contributions of our members who are using O.R. and analytics to save lives, save money, and solve problems. Our first episode features members of INFORMS leadership to explore different ways that INFORMS is helping to spread the word on the important role that O.R. and analytics play in our everyday lives. Our guests in this episode include the 2018 INFORMS president Nicholas Hall, Brian Denton, who served as the 2017 president, and the Director of public affairs and marketing for INFORMS, Jeff Cohen. Each will provide special insight into INFORMS current objectives and goals, as well as new initiatives and a look ahead to next steps.

Friends' influence helps telecom firms retain customers

Friends' influence helps telecom firms retain customers

Carnegie Mellon University News, September 19, 2018

Retaining customers is a central concern in many industries, including IT markets, where churn rates—the rate at which subscribers to a service discontinue their subscriptions—are high. A new study in the INFORMS journal Marketing Science by researchers from Carnegie Mellon University tested a strategy to help a telecommunications firm manage churn. Contacting not only customers but also their friends helped reduce the customers’ propensity to discontinue their ties to the company.

Overbought does not mean 'sell'

Overbought does not mean 'sell'

Money Life with Chuck Jaffe, August 31, 2018

Sorin Sorescu of Mays Business School at Texas A&M University discusses his recent study in the INFORMS journal Marketing Science that provides an in-depth analysis of major innovations and stock market bubbles from 1825 through 2000 and found some very distinctive patterns in the occurrence of bubbles over 175 years. 

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