News Room

A collection of press releases, audio content and media clips featuring INFORMS members and their research.

AI Thinks Like Us – Flaws and All: New Study Finds ChatGPT Mirrors Human Decision Biases in Half the Tests
News Release

BALTIMORE, MD, April 1, 2025 – Can we really trust AI to make better decisions than humans? A new study says … not always. Researchers have discovered that OpenAI’s ChatGPT, one of the most advanced and popular AI models, makes the same kinds of decision-making mistakes as humans in some situations showing biases like overconfidence of hot-hand (gambler’s) fallacy yet acting inhuman in others (e.g., not suffering from base-rate neglect or sunk cost fallacies).

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In 2025, you can’t have an effective democracy without data literacy
Media Coverage

You are swimming in an ocean of data and don’t even realize it. All around you are invisible amounts of data that would be staggering to try to comprehend. Thousands of smartphones and smart devices are talking to, sending and downloading vast amounts of data, video, audio, words, numbers, images, you name it. Everything from the latest movie on Netflix to someone’s radiology results from a cancer screening.

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Shell Shocked: How Small Eateries Are Dealing With Record Egg Prices
Media Coverage

Mom-and-pop businesses are trying to adapt to the soaring cost of eggs. The owners of four egg-centric restaurants across the country show how they are coping with this threat to their livelihoods.

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Resoundingly Human Podcast

An audio journey of how data and analytics save lives, save money and solve problems.

Media Contact

Ashley Smith
Public Affairs Coordinator
INFORMS
Catonsville, MD
[email protected]
443-757-3578

INFORMS in the News

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11 of the best ways to make friends, according to science

11 of the best ways to make friends, according to science

Bustle, September 11, 2017

Research published in the INFORMS journal Organization Science found that reconnecting with long lost people can lead to strong friendships, even if lots of time has passed without contact with them.

Strategies for understanding and addressing customer churn

Strategies for understanding and addressing customer churn

CMS Connected, March 23, 2018

In a recently published a study in the INFORMS journal Marketing Science entitled “Some Customers Would Rather Leave Without Saying Goodbye,” researchers examine “a hybrid of the standard contractual and non-contractual categorization of customer–firm relationships” looking at two different types of churners they denoted as “overt”, those who inform an organization of their departure from the consumer base and “silent”, the consumers who simply disengage without notice, or just fade away by halting their purchase behavior. 

INFORMS Announces General Motors As Title Sponsor of the 2019 O.R. & Analytics Student Team Competition

INFORMS Announces General Motors As Title Sponsor of the 2019 O.R. & Analytics Student Team Competition

News Release, May 15, 2018

INFORMS, the leading international association for operations research and analytics professionals, announced that General Motors will be the title sponsor of its 2019 Operations Research and Analytics Student Team Competition, to be held on April 14-16, 2019 in Austin, Texas.  The competition provides students the opportunity to solve the kinds of real-world workplace challenges they will face during their careers.

First-of-its-Kind Capitol Hill Summit on May 21 Will Showcase How Policymakers Can Best Use Operations Research and Analytics to Save Lives, Save M...

First-of-its-Kind Capitol Hill Summit on May 21 Will Showcase How Policymakers Can Best Use Operations Research and Analytics to Save Lives, Save M...

News Release, May 10, 2018

CATONSVILLE, MD, May 10, 2018 – In Washington, opportunities exist to better leverage data and analytics to enable the government to achieve more efficient and effective outcomes for the American people.

The Administration’s recently released Management Agenda noted that, “Government agencies do not consistently apply data-driven decision-making practices. Smarter use of data and evidence is needed to orient decisions and accountability around service and results.” Democrats have echoed similar sentiments, stating, “Government cannot rely on outdated systems to meet today’s rapidly changing needs and critical challenges,” and reforms can be taken to “provide more effective and responsive solutions.” 

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