Using Twitter to predict TV program ratings
INFORMS members Professor Xiao Liu of New York University and Professors Param Vir Singh and Kannan Srinivasan of Carnegie Mellon University conducted a study on which digital platforms are the most effective at gauging the success of a TV program. The study, which will be published in the INFORMS journal Marketing Science, found that Twitter is significantly more effective than other platforms, including Google Trends, Wikipedia, IMDB, and the Huffington Post, at predicting TV ratings.