Media Coverage

Media articles featuring INFORMS members in the news.

Most Recent Media Coverage

Topic
States Craft Vaccine Plans in a Haze of Changing Information

States Craft Vaccine Plans in a Haze of Changing Information

Bloomberg Quint, December 4, 2020

Weeks before states expect to receive their first shipments of Covid-19 vaccines, conflicting messages from the federal government have obscured exactly how many doses may arrive. Some governors, including New York’s Andrew Cuomo and California’s Gavin Newsom, have made splashy announcements about how much of Pfizer Inc. and BioNTech SE’s vaccines they expect should the U.S. Food and Drug Administration authorize them this month. Other states can’t provide a solid answer given how quickly estimates change.

Many Are Asking if Their Employers Can Force Them to Get a COVID-19 Vaccine

Many Are Asking if Their Employers Can Force Them to Get a COVID-19 Vaccine

KNX 10.70 News Radio, December 4, 2020

With two vaccines expected to receive federal approval in the U.S. within a matter of weeks, hopes for beating the coronavirus are looking up. Yet for millions of workers and businesses, the emerging treatments also raise a host of questions, not the least of which is this: Can your employer require that you get vaccinated? For now, vaccination plans are focused on prioritizing who will receive the first doses, beginning with those who are most vulnerable as well as most exposed to the disease. But employers will soon have to consider how to communicate with their workforces about the vaccine and decide whether to require staffers to get vaccinated as part of their duty to keep their workers, clients and communities safe.

Emergency Department Telemedicine Aids Patient Satisfaction

Emergency Department Telemedicine Aids Patient Satisfaction

mHealth Intelligence, November 30, 2020

Adoption of telemedicine in emergency departments leads to better quality of care and patient satisfaction, according to a new study published in the INFORMS Journal Information Systems Research. Emergency room telemedicine adoption shortened average length of stay and wait time significantly based on New York emergency room data from 2010 to 2014. This is a crucial finding as emergency departments face overcrowding and critical shortages of emergency care physicians, particularly as COVID-19 stresses hospital capacity across the country.

Better Customer Care on Social Media Leads to Nearly 20% Increase in Customer Satisfaction

Better Customer Care on Social Media Leads to Nearly 20% Increase in Customer Satisfaction

My Vet Candy, November 23, 2020

Social media has forever changed our society and how people do business. A 2013 report by J.D. Power found nearly two-thirds of customers have used a company's social media site to connect with customer service. New research in the INFORMS journal Information Systems Research finds businesses that use Twitter as a social care channel are seeing a 19% increase in customer satisfaction.

'Fairmandering' Draws Fair Districts Using Data Science

'Fairmandering' Draws Fair Districts Using Data Science

Cornell Chronicle, November 24, 2020

It’s almost impossible for humans to draw unbiased maps, even when they’re trying. A new mathematical method developed by Cornell researchers can inject fairness into the fraught process of political redistricting – and proves that it takes more than good intent to create a fair and representative district. The two-step method, described in the paper, “Fairmandering: A Column Generation Heuristic for Fairness Optimized Political Districting,” first creates billions of potential electoral maps for each state, and then algorithmically identifies a range of possibilities meeting the desired criteria for fairness.

Media Contact

Ashley Smith
Public Affairs Coordinator
INFORMS
Catonsville, MD
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Artificial Intelligence

Study finds ChatGPT mirrors human decision biases in half the tests

Study finds ChatGPT mirrors human decision biases in half the tests

Celebrity Gig, April 2, 2025

Can we really trust AI to make better decisions than humans? A new study says … not always. Researchers have discovered that OpenAI’s ChatGPT, one of the most advanced and popular AI models, makes the same kinds of decision-making mistakes as humans in some situations—showing biases like overconfidence of hot-hand (gambler’s) fallacy—yet acting inhuman in others (e.g., not suffering from base-rate neglect or sunk cost fallacies).

Why 23andMe’s Genetic Data Could Be a ‘Gold Mine’ for AI Companies

Why 23andMe’s Genetic Data Could Be a ‘Gold Mine’ for AI Companies

TIME, March 26, 2025

The genetic testing company 23andMe, which holds the genetic data of 15 million people, declared bankruptcy on Sunday night after years of financial struggles. This means that all of the extremely personal user data could be up for sale—and that vast trove of genetic data could draw interest from AI companies looking to train their data sets, experts say.

Healthcare

Want to reduce the cost of healthcare? Start with our billing practices.

Want to reduce the cost of healthcare? Start with our billing practices.

The Hill, March 11, 2025

Robert F. Kennedy Jr., as the new secretary of Health and Human Services, is the nation’s de facto healthcare czar. He will have influence over numerous highly visible agencies, including the Centers for Disease Control and Prevention, the National Institutes of Health and the Food and Drug Administration, among others. Given that healthcare is something that touches everyone’s life, his footprint of influence will be expansive. 

We all benefit from and are hurt by health insurance claim denials

We all benefit from and are hurt by health insurance claim denials

Atlanta Journal Constitution, January 23, 2025

Health insurance has become necessary, with large and unpredictable health care costs always looming before each of us. Unfortunately, the majority of people have experienced problems when using their health insurance to pay for their medical care. Health insurance serves as the buffer between patients and the medical care system, using population pooling to mitigate the risk exposure on any one individual.

Supply Chain

LM Podcast Series: Looking at the state of the supply chain with Rob Handfield

LM Podcast Series: Looking at the state of the supply chain with Rob Handfield

Logistics Management/, April 22, 2025

During this podcast Handfield addressed various topics, including: the current state of the supply chain; steps and actions shippers should consider related to tariffs; how the supply chain is viewed; the need for supply chain resiliency; and supply chain risk mangement planning, among others. 

Tariff fight continues between U.S. and China

Tariff fight continues between U.S. and China

FOX News, April 18, 2025

Oklahoma State University's Sunderesh Heragu joins LiveNOW's Austin Westfall to discuss the evolving economic landscape after President Trump implemented tariffs on some of our biggest trade partners. Most tariffs have been halted for now -- but not with China. Beijing and the White House have levied steep tariffs on each other. Trump announced that tariffs on China would reach 145 percent. In response, China imposed 125 percent tariffs on U.S.-imported goods.

Climate