News Releases

BALTIMORE, MD, January 26, 2021 – New research in the INFORMS journal Marketing Science shows that doing something positive for public health can be costly. The researchers say that banning tobacco products means retailers may see as much as a 4% decline in gross sales.

BALTIMORE, MD, January 24, 2021 – New research in the INFORMS journal Manufacturing & Service Operations Management suggests adding women to a company’s board can help speed up necessary product recalls and increase customer safety and societal benefits. Companies also appear to be less likely to hide quality problems when more women are on the board.

CATONSVILLE, MD, January 6, 2022 – January is filled with resolutions to start the new year off right, from exercise and diet to financial health. One area that may often be overlooked is checking your credit score, and according to new research, there may be a reason for that.

BALTIMORE, MD, November 15, 2021 – As multiple published reports indicate, trust in government has reached historic lows and frustration with government performance has reached record highs. New research in the INFORMS Journal Manufacturing & Service Operations Management finds that in co-productive settings, such as government services, people’s trust and engagement levels can be enhanced by increasing operational transparency.

CATONSVILLE, MD, November 3, 2021 – Online sellers and marketers are quite familiar with reputation systems that seek to understand and shape online reputations, oftentimes in the form of online reviews.

CATONSVILLE, MD, October 22, 2021 – Cynthia Rudin has been named the recipient of the Squirrel AI Award for Artificial Intelligence for the Benefit of Humanity from the Association for the Advancement of Artificial Intelligence (AAAI).

CATONSVILLE, MD, October 18, 2021 – In a world where false news spreads easily and rapidly, and institutional trust is declining, the imperative for local newspapers to serve as reliable sources of news is more important than ever. Like any business, however, finding strong and sustainable revenue is foundational to their mission. For news organizations, subscription revenue is increasingly important to newspapers as advertising revenue continues to decline. Paywalls can increase subscription revenue by helping newspapers not only acquire new subscribers but also retain existing ones. New research in the INFORMS journal Management Science shows that newspapers’ strategy of offering subscribers free access to digital content increases subscriber retention and boosts revenue by as much as 7-12%.

CATONSVILLE, MD, October 14, 2021 – New research in the INFORMS journal Management Science finds that the U.S. Food and Drug Administration (FDA) could enhance public safety by employing new, robust data-driven approaches to identify adverse effects of drugs faster and more reliably, which would improve the regulatory decision-making and oversight processes. This approach would substantially contrast with the current FDA approaches for monitoring drug safety, which suffers major drawbacks, e.g., that they are based on voluntary reports that can result in inaccurate or untimely decisions. 

CATONSVILLE, MD, October 12, 2021 – Airbnb created a free, smart-pricing tool for its Airbnb hosts. But the tool meant to promote racial equality has done little to solve the problem. New research in the INFORMS journal Marketing Science finds the algorithm’s price recommendations are not affected by the host’s race, but rather the tool’s race blindness has resulted in unintended consequences that may lead to suboptimal pricing for Black hosts.

CATONSVILLE, MD, October 7, 2021 – The current gap between workforce supply and employer demand has led to a rise in wages, particularly among low-skilled positions in the service and hospitality industries. Competition for workers is increasing as the busy holiday season approaches.