News Room

A collection of press releases, audio content and media clips featuring INFORMS members and their research.

Can You Really Have It All? New Study Reveals How to Succeed at Work Without Sacrificing Your Free Time
News Release

BALTIMORE, MD, January 28, 2025 – Could your favorite hobbies help you get ahead at work? New research published in the INFORMS journal Organization Science explores “leisure-work synergizing,” a novel strategy for integrating professional development into leisure activities. The findings suggest that this approach can help employees thrive in their careers while enjoying their personal lives – but only if used in moderation.

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The LA crisis is bigger than the fires — insurance is the next burning issue
Media Coverage

The Los Angeles wildfires have spread across tens of thousands of acres of land, burning everything in their path. Homes have been destroyed and lives upended as families begin the process of rebuilding — not only their homes, but their lives.  

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Opinion: What to watch in the coming AI policy shake-up
Media Coverage

Something remarkable is happening in Washington. Tech executives who once shunned the political spotlight now make regular pilgrimages to Capitol Hill, and artificial intelligence — a field that traces back to the 1950s — has become the talk of the town.

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Resoundingly Human Podcast

An audio journey of how data and analytics save lives, save money and solve problems.

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INFORMS
Catonsville, MD
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Guest Commentary: Partnership, Not Punishment, is the Key to Keeping Colleges Open

Guest Commentary: Partnership, Not Punishment, is the Key to Keeping Colleges Open

NWI Times, August 30, 2020

College students on campus will behave like the 18- to 24-year-olds that they are. They will gather in groups to hang out, socialize amongst themselves, and act in a manner that is frequently in exact conflict to what is needed to keep campuses open this fall. Threats of student expulsion and punishment will not work. Embracing students as partners in campus reopenings is the strategy that has the best chance of succeeding.

New Research Says Better Management of Customer Care on Twitter Leads to Nearly 20% Increase in Customer Satisfaction

New Research Says Better Management of Customer Care on Twitter Leads to Nearly 20% Increase in Customer Satisfaction

News Release, September 3, 2020

CATONSVILLE, MD, September 3, 2020 – Social media has forever changed our society and how people do business. A 2013 report by J.D. Power found nearly two-thirds of customers have used a company’s social media site to connect with customer service. New research in the INFORMS journal Information Systems Research finds businesses that use Twitter as a social care channel are seeing a 19% increase in customer satisfaction.

Flu Season and Covid-19 Are About to Collide. Now What?

Flu Season and Covid-19 Are About to Collide. Now What?

Wired, September 2, 2020

In parts of the United States, autumn is coming. The mornings have a coolness. The dogwood leaves show an edge of color. And outside pharmacies, the banners of fall are appearing: “Flu shots here.” This year in particular, health authorities hope Americans will listen. The overlap of the influenza season and the coronavirus pandemic could overwhelm the health care system if people don’t take the vaccine and the incidence of flu is high. Planners are worried about renewed pressure on hospital beds and protective equipment, and less visible pressure on laboratories, which have to use the same machinery and supplies to analyze diagnostic tests for both Covid-19 and flu.

'Urgent' Request Sent to States in Push for Coronavirus Vaccine Delivery by Nov. 1

'Urgent' Request Sent to States in Push for Coronavirus Vaccine Delivery by Nov. 1

Impact 2020, September 2, 2020

Dr. Robert Redfield, director of the Centers for Disease Control and Prevention, sent a letter last week to the nation’s governors with an urgent request. The Trump administration wanted them to do everything in their power to eliminate hurdles for vaccine distribution sites to be fully operational by Nov. 1.

New Study Unearths Challenges Travel Site Aggregators Face when Compared to Airlines that Market Direct to Consumer

New Study Unearths Challenges Travel Site Aggregators Face when Compared to Airlines that Market Direct to Consumer

News Release, September 2, 2020

CATONSVILLE, MD, September 2, 2020 – If you are a budget-conscious traveler, there is a chance you’ve used a travel site aggregator like Orbitz to book your air transportation. Or, perhaps you shopped around on multiple aggregators, and made your final booking on an airline website. Did you ever wonder if you were presented with all airline options, or what kind of itineraries you could have received had you explored all airline sites one by one? Between aggregators and airlines, who ultimately has the upper hand?

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