News Room

A collection of press releases, audio content and media clips featuring INFORMS members and their research.

AI Thinks Like Us – Flaws and All: New Study Finds ChatGPT Mirrors Human Decision Biases in Half the Tests
News Release

BALTIMORE, MD, April 1, 2025 – Can we really trust AI to make better decisions than humans? A new study says … not always. Researchers have discovered that OpenAI’s ChatGPT, one of the most advanced and popular AI models, makes the same kinds of decision-making mistakes as humans in some situations showing biases like overconfidence of hot-hand (gambler’s) fallacy yet acting inhuman in others (e.g., not suffering from base-rate neglect or sunk cost fallacies).

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In 2025, you can’t have an effective democracy without data literacy
Media Coverage

You are swimming in an ocean of data and don’t even realize it. All around you are invisible amounts of data that would be staggering to try to comprehend. Thousands of smartphones and smart devices are talking to, sending and downloading vast amounts of data, video, audio, words, numbers, images, you name it. Everything from the latest movie on Netflix to someone’s radiology results from a cancer screening.

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Shell Shocked: How Small Eateries Are Dealing With Record Egg Prices
Media Coverage

Mom-and-pop businesses are trying to adapt to the soaring cost of eggs. The owners of four egg-centric restaurants across the country show how they are coping with this threat to their livelihoods.

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Resoundingly Human Podcast

An audio journey of how data and analytics save lives, save money and solve problems.

Media Contact

Ashley Smith
Public Affairs Coordinator
INFORMS
Catonsville, MD
[email protected]
443-757-3578

INFORMS in the News

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STEM takes center stage at FAMU

STEM takes center stage at FAMU

The Famuan, March 7, 2018

Florida A&M University’s College of Science and Technology will be hosting a STEM student seminar series geared toward preparing students for opportunities in math and science. Tasha R. Inniss, the director of education and industry outreach for INFORMS, will be a guest presenter and will be speaking about her experience in the mathematics industry.

How to keep computers our of landfills and recyclers out of prison

How to keep computers our of landfills and recyclers out of prison

Green Biz, February 27, 2018

INFORMS members Mark Ferguson of the University of South Carolina and Beril Toktay of the Georgia Institute of Technology, along with Aris Oraiopoulos of the University of Cambridge discussed the challenges and legalities of extending computer lifespans by refurbishing and reselling, and explored potential solutions.

It’s not you, it’s me: How customers break up with sellers

It’s not you, it’s me: How customers break up with sellers

News Release, March 5, 2018

CATONSVILLE, MD, March 5, 2018 – Companies invest billions each year in expensive customer service programs, sales forces, and sophisticated discounting programs such as Groupon to lure and retain customers only to find that churn remains one of their biggest and most expensive challenges. According to a new study, customers have a tendency to send clear signals before they “break up” with a company, but you have to know what to be monitoring, and the key to any relationship remains effective communication.

Want to be happier at work? Make friends with your female coworkers

Want to be happier at work? Make friends with your female coworkers

OZY, February 28, 2018

The movies and TV are full of stories of women sabotaging other females at work. Miranda Priestly in The Devil Wears Prada, Katharine Parker in Working Girl and Amanda Woodward in Melrose Place immediately come to mind. But a new study has found that the “queen bee” syndrome in the workplace might not just be fictional. Turns out, women are more likely to clash with their female coworkers than with their male colleagues, according to a study in the INFORMS journal Organization Science.

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